Shipping & Returns

Shipping Policy

Please contact our regional or local school resources distributor for their shipping policies and procedures.  Details of the distributing agents for your region can be found here

Return & Exchange Policy

If the order has been delivered with an incorrect ISBN, or the title or author is different from that originally quoted, returns will be accepted, subject to written authorisation from Elemi International Schools Publisher.  If you are in receipt of a damaged book, please kindly contact us to request a return authorisation note.  We are unable to accept any returns without prior written authorisation.

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Elemi International Schools Publisher is an entirely independent private limited company, UK registration No 11277179.  These resources have been developed independently from and are not endorsed by the International Baccalaureate Organization.  International Baccalaureate, Baccalauréat International, Bachillerato Internacional and IB are registered trademarks owned by the International Baccalaureate Organization.